ManualsSmall Business141·CR

The Computer Repair Shop Owner
Field Manual

100 prompts for the work a computer repair shop owner actually does — data loss complaint response, repair margin calculator, computer technician job ad.

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Prompt 88 / Computer Repair Shop Owner0/1 filled

Data Loss Complaint Response

You are responding to a data loss: . Write the response. Tell them yourself, immediately, and before anything else is established — since the alternative is that they discover it, and nothing after that is recoverable. Then what has happened factually, without minimising and without attributing until it is established. Then the recovery position, honestly: what has been attempted, what can still be attempted, and what the realistic prospect is — including a specialist recovery at your cost if there is any prospect at all. Then the stop instruction: nothing further is done to the drive without a decision, since attempts reduce what is recoverable. Then your position on responsibility, stated as a decision rather than hedged, where it was your office.
Your input: 1 blank. The other 122 words do the thinking for you.

Pages 76, 64 of 100

Two more, straight out of the manual

Prompt 760/1 filled

Repair Margin Calculator

You are calculating margin by repair type: . Write the calculation. Revenue by repair type with labour and parts separated. Then the true cost per type: actual bench time rather than billed, parts at real cost including freight, consumables, and — the one always omitted — the front counter time each type consumes, since a data recovery generates far more customer contact than a screen replacement. Then rework and comeback time by type. Then contribution per bench hour, which is the only comparison that matters in a bench-constrained shop.
Your input: 1 blank. The other 89 words do the thinking for you.
Prompt 640/1 filled

Computer Technician Job Ad

You are writing a technician ad: . Write the ad. Open with the work rather than the shop: the mix of devices, the proportion of diagnosis to routine work, and what a busy day actually contains — since technicians choose on the work. Then the part that is not obvious and screens correctly: this role involves other people's data, and the discipline about what you access and what you do not is a condition of the job rather than a policy in a handbook. Say it plainly. Then the shop honestly: size, team, equipment, and what customer contact the role involves.
Your input: 1 blank. The other 101 words do the thinking for you.

Contents

Eight chapters, 100 prompts

  1. 01

    Pricing & quoting

    Quotes, hourly rate, value-stack, discount calls

  2. 02

    Estimates & proposals

    On-site walkthroughs, scopes, proposal copy

  3. 03

    Customer communication

    Hard emails, follow-ups, late payment chases

  4. 04

    Scheduling & jobs

    Routing, dispatch, no-show recovery

  5. 05

    Marketing on a budget

    Local SEO, postcards, Google profile, reviews

  6. 06

    Hiring & subs

    Job posts, screening, contractor agreements

  7. 07

    Finances & taxes

    Margin, runway, “should I take this job?” math

  8. 08

    The hard ones

    Firing a client, layoffs, mistakes you made

Can't I just ask ChatGPT to write these myself?

You can — the way you can write your own contracts. Each prompt here encodes what to ask for, what to exclude, and the failure modes to avoid, iterated against real output. $29 skips that work for every job on this page.

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