ManualsSmall Business148·FH

The Funeral Home Director
Field Manual

100 prompts for the work a funeral home director actually does — accounts receivable follow-up, family disagreement meeting script, service day run sheet.

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Prompt 71 / Funeral Home Director0/0 filled

Accounts Receivable Follow-Up

You are the owner of a funeral home reviewing the whole receivables ledger rather than one account: [the position, e.g., "$74,200 outstanding across 31 accounts; $28,000 of it over 120 days; four accounts over $8,000 each; two families in acknowledged hardship; one estate in probate"]. Prompt 11 writes the message to a single family; this decides which families get which message. Analyse the ledger and produce a written review. Structure it as: (1) **Executive Summary** — three bullets giving the total at risk, the single largest recoverable amount, and the one action to take this week.
Your input: 0 blanks. The other 96 words do the thinking for you.

Pages 81, 40 of 100

Two more, straight out of the manual

Prompt 810/1 filled

Family Disagreement Meeting Script

You are convening a formal meeting to settle a dispute that has outlasted the arrangement conference: [the dispute, e.g., "three siblings, unresolved for four days, over whether their mother is buried beside their father in a plot the second wife also has rights to; the funeral cannot be scheduled until it is settled"]. Prompt 37 handles the argument that erupts in front of you; this is what you do when it does not resolve itself. Write the meeting plan and the script. **Before**: who attends and who does not, whether anyone should bring a third party, where you hold it, and how long it will run .
Your input: 1 blank. The other 107 words do the thinking for you.
Prompt 400/0 filled

Service Day Run Sheet

You are a funeral director building the run sheet your staff work from on the day: [the day, e.g., "Saturday — 9:00 chapel open, 10:00 funeral, procession to Mount Hope, 11:30 committal, luncheon at the parish hall; three staff plus a contracted driver"]. This is an internal document. It is printed, it goes on a clipboard, and it is read in ninety-second glances. Build it as a single time-ordered table with columns: time, what happens, who owns it, and the thing that must be true before it can start.
Your input: 0 blanks. The other 89 words do the thinking for you.

Contents

Eight chapters, 100 prompts

  1. 01

    Pricing & quoting

    Quotes, hourly rate, value-stack, discount calls

  2. 02

    Estimates & proposals

    On-site walkthroughs, scopes, proposal copy

  3. 03

    Customer communication

    Hard emails, follow-ups, late payment chases

  4. 04

    Scheduling & jobs

    Routing, dispatch, no-show recovery

  5. 05

    Marketing on a budget

    Local SEO, postcards, Google profile, reviews

  6. 06

    Hiring & subs

    Job posts, screening, contractor agreements

  7. 07

    Finances & taxes

    Margin, runway, “should I take this job?” math

  8. 08

    The hard ones

    Firing a client, layoffs, mistakes you made

Can't I just ask ChatGPT to write these myself?

You can — the way you can write your own contracts. Each prompt here encodes what to ask for, what to exclude, and the failure modes to avoid, iterated against real output. $29 skips that work for every job on this page.

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