ManualsSmall Business149·MO

The IT Consultant / MSP Owner
Field Manual

100 prompts for the work an it consultant / msp owner actually does — local MSP website service page, tier 1 technician job ad, new client onboarding scope of work.

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Prompt 56 / IT Consultant / MSP Owner0/0 filled

Local MSP Website Service Page

You are an MSP owner writing the managed IT services page for your own site, competing against three local firms whose pages all say "proactive IT support you can trust": [your differentiators, e.g., "you answer the phone yourself before 8am, you publish response medians in every QBR, you specialise in dental and allied health, and you do not resell hardware at markup"]. The page's job is to make a specific buyer recognise themselves.
Your input: 0 blanks. The other 73 words do the thinking for you.

Pages 69, 14 of 100

Two more, straight out of the manual

Prompt 690/0 filled

Tier 1 Technician Job Ad

You are an MSP owner writing a job ad for a first technician hire that competes against corporate IT roles paying more: [the role, e.g., "Tier 1 helpdesk, 4-person shop, mixed remote and onsite across a 30km radius, M365-heavy SMB client base, no after-hours for the first six months, salary band you are willing to publish"]. Small MSPs win candidates on learning speed and autonomy, and lose them on ambiguity about after-hours work.
Your input: 0 blanks. The other 73 words do the thinking for you.
Prompt 140/0 filled

New Client Onboarding Scope of Work

You are an MSP owner writing the onboarding scope for a client who has just signed: [the account, e.g., "24-seat insurance brokerage, M365 with no documented admin accounts, a Synology nobody has credentials for, a firewall the previous IT guy configured and never handed over, and a line-of-business policy system hosted by a vendor"]. Onboarding is where an agreement becomes profitable or permanently unprofitable, and it is a project — priced, scheduled, and scoped.
Your input: 0 blanks. The other 74 words do the thinking for you.

Contents

Eight chapters, 100 prompts

  1. 01

    Pricing & quoting

    Quotes, hourly rate, value-stack, discount calls

  2. 02

    Estimates & proposals

    On-site walkthroughs, scopes, proposal copy

  3. 03

    Customer communication

    Hard emails, follow-ups, late payment chases

  4. 04

    Scheduling & jobs

    Routing, dispatch, no-show recovery

  5. 05

    Marketing on a budget

    Local SEO, postcards, Google profile, reviews

  6. 06

    Hiring & subs

    Job posts, screening, contractor agreements

  7. 07

    Finances & taxes

    Margin, runway, “should I take this job?” math

  8. 08

    The hard ones

    Firing a client, layoffs, mistakes you made

Can't I just ask ChatGPT to write these myself?

You can — the way you can write your own contracts. Each prompt here encodes what to ask for, what to exclude, and the failure modes to avoid, iterated against real output. $29 skips that work for every job on this page.

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