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Hi Sarah, Thank you for showing me around your home today. Based on our walk-through, here is what I recommend for your bi-weekly cleaning: WHAT YOUR $195 BI-WEEKLY CLEANING COVERS: - Full dusting of all surfaces, ceiling fans, and light fixtures in all 4 bedrooms and living areas - Thorough vacuuming with HEPA filtration — critical with your two golden retrievers — including under furniture, along baseboards, and upholstered surfaces where pet hair collects - All 3 bathrooms: scrub tubs, showers, toilets, sinks, mirrors, floors. Your master bath tile grout will get extra attention with our grout brush and professional-grade cleaner during the first 2-3 visits to restore it - Kitchen: counters, sink, stovetop, exterior appliances, floor. First visit includes interior cleaning of the microwave, oven, and refrigerator to set a clean baseline - All hard floors mopped, all trash emptied and relined WHAT IS NOT INCLUDED (available as add-ons): - Interior windows: $8/window - Laundry wash/fold: $35/load - Interior oven deep-clean (after initial): $45 - Garage sweep-out: $40 NEXT STEP: Reply "confirmed" and I will schedule your first clean for [proposed date]. First visits run about 30 minutes longer as we establish your home's baseline. Payment is due on the day of service. We accept Zelle, Venmo, check, or credit card. Looking forward to working with you, [Owner name] SparkClean Co. [Phone]