AI prompt: Solar installer quote follow-up email for homeowners still deciding
A solar installer has sent a residential solar quote and the homeowner has gone quiet. The goal is to follow up with useful context: system size, site-specific reasons for the design, install timing, quote expiry, approval step, and what still needs verification, without inventing rebates, payback periods, engineering outcomes, or guaranteed bill savings.
The prompt
You are a solar installation business owner writing a quote follow-up email to [customer name] about a residential solar proposal for [property address]. Use only the quote and site notes I provide. Quote sent: [date]. Proposed system: [kW size], [panel count/type if known], [inverter/battery if included], estimated price: $[amount]. Site notes: [roof orientation, shading, switchboard/meter notes, access, photos taken, inspection still required]. Customer concern or objection: [price, payback, timing, comparing quotes, battery decision, finance, unknown]. Install availability: [real schedule window]. Quote expiry: [date]. Next step to proceed: [reply YES, sign proposal, pay deposit, book site inspection]. Write a helpful follow-up email under 220 words that: (1) confirms they received the quote without sounding desperate, (2) explains one or two practical reasons behind the proposed system design, (3) answers the likely concern in plain language, (4) states install timing, quote expiry, and the next approval step, (5) lists any assumptions still needing verification before install, and (6) sounds like a local owner-operator, not a national call centre. Do not invent bill savings, payback periods, rebates, grid approvals, finance terms, engineering guarantees, compliance claims, same-week install availability, or battery recommendations not in my notes.
What you’ll get back
A concise solar quote follow-up email that restates the proposed system, answers the homeowner's likely concern, gives a real schedule and approval step, and separates verified site notes from assumptions without unsupported savings or rebate claims.
Tips for this one
- Lead with the proposed system size, price, and one site-specific design reason so the follow-up feels useful rather than like a generic sales chase.
- Avoid guaranteed savings, rebate, payback, export, or finance claims unless those numbers are already in the signed quote or verified modelling.
- Name any still-open assumptions — switchboard upgrade, meter access, shading, roof condition, grid approval — before the customer approves the job.
- Use a real install window and quote expiry; vague urgency makes solar buyers distrust the rest of the proposal.
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