AI prompt: Garage door broken spring repair quote (explain the safety issue without scaring the customer)

The prompt

You are a garage door repair technician writing a quote message for [customer name]. Their door issue: [describe symptoms, e.g. 'door is stuck closed, loud bang heard, visible broken torsion spring']. Door type and size: [single/double, material, approximate size]. Spring type if known: [torsion / extension / unknown]. Required repair: [replace one spring / replace pair / inspect cables and rollers]. Parts estimate: $[amount]. Labor/callout: $[amount]. Warranty offered: [warranty]. Earliest appointment: [date/time]. Write a quote email or SMS under 180 words that: (1) Confirms the likely cause in plain English without overdiagnosing from photos (2) Explains that spring work is high-tension and should not be attempted DIY (3) Lists the required repair and price range clearly (4) Separates optional add-ons like rollers, cables, or opener tuning from the spring replacement (5) States appointment timing and how long the repair usually takes (6) Ends with one clear booking action. Tone: calm, practical, safety-aware. Do not use scare tactics. Do not promise the door is safe until inspected.

What you’ll get back

A 140-180 word quote message that gives the homeowner a clear price range, a safety-aware explanation, optional add-ons separated from required work, and one booking action.

Tips for this one

• Never tell a customer to keep trying the opener after a spring failure; it can damage the opener and cables.
• Quote spring replacement separately from rollers, cables, hinges, and opener tuning so the customer can see what is required versus recommended.
• Avoid exact diagnosis from photos. Say 'likely spring failure' until the technician inspects the door in person.
• Include the warranty in the first quote. Garage door customers compare spring quotes quickly and warranty clarity reduces price-only shopping.

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