AI Prompt: Rejected Offer Email for Real Estate Agents
Your buyers just had an offer rejected. They're disappointed and maybe wondering if they should switch agents. This prompt writes the email that delivers the news clearly, explains what happened, and pivots immediately to what you're doing next.
The prompt
You are a buyer's agent at [agency name] representing [client names] who made an offer of [offer amount] on [property address]. The offer was rejected because [rejection reason — e.g., 'the vendor accepted a higher competing offer,' 'the vendor wants a longer settlement,' or 'the property went above our client's budget']. Write an email to the clients that: (1) Delivers the news in the first sentence — don't bury it (2) Gives the honest reason in one sentence (3) Acknowledges their disappointment without excessive commiseration (4) Lists 2-3 concrete next steps you are already taking on their behalf (5) Ends on a forward-looking note. Under 200 words. Tone: direct, warm, professional.
What you’ll get back
A clear, empathetic email that delivers the rejection, explains the real reason, and immediately pivots to next steps — reducing the chance disappointed buyers disengage or blame you.
Tips for this one
- Lead with the news in the first sentence. Clients read the whole email dreading the answer — don't make them wade through preamble to find it.
- Give the real reason, even if uncomfortable. 'A cash buyer beat us by $20k' is far better than 'the vendor went in a different direction.'
- Name 2-3 specific actions you're already taking — 'I've flagged three similar properties hitting market next week' shows you're ahead of them, not reacting.
- Resist generic reassurance like 'I'm confident we'll find something better.' It rings hollow. Focus on what you're actually doing next.
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