AI prompt: Plumber post-job review request email
A plumbing job is complete and the owner-operator needs a same-week follow-up that thanks the customer, recaps the completed work, documents warranty or callback expectations, asks for a Google review, and gently invites referrals without sounding like a mass template.
The prompt
You are a plumber writing a post-job follow-up email to [client name] after completing work at [property address]. Work completed: [job description]. Completion date: [date]. Warranty or callback terms: [terms]. Google review link: [review URL]. Referral note, if any: [short note]. Write an email under 180 words that: (1) thanks them in the first sentence, (2) recaps the exact work completed in plain English so they remember what to mention in a review, (3) states the warranty or callback terms only as supplied, (4) asks for a Google review with one clear review-link sentence, (5) mentions referrals in one sentence without pressure, and (6) closes with one direct reply path if something is not right. Tone: genuine, local, and grateful. Do not invent warranties, discounts, guarantees, extra work, or guaranteed review outcomes. Do not make the referral ask bigger than the service follow-up.
What you’ll get back
A concise post-job email that thanks the homeowner, recaps the completed plumbing work, includes only supplied warranty/callback terms, asks for one Google review, and leaves a clear path for issues or referrals.
Tips for this one
- Send the follow-up 1-3 days after the job while the customer still remembers the visit, the technician, and the specific repair.
- Recap the exact job rather than saying 'thanks for your business.' Specific service language helps the review sound natural and useful to future local customers.
- Use the direct Google review form link, not the business profile homepage. Reducing the click path matters more than clever wording.
- Keep warranty and callback wording limited to the terms you actually offer. Overpromising in a review request can create preventable service disputes.
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